Seat Cover Store - CoverKing Products Return Policy
At Coverking, we do not accept any returns on Dash Covers, Custom Seat Cover and Custom Car Covers. These items are made for your specific vehicle per your order. We DO NOT ACCEPT any returns for wrong color given, wrong year given, wrong make given or wrong model given.
We will fix or exchange any defective items do to our workmanship. Defective item(s) will be exchanged with an identical item.
Item(s) cannot be returned for any reason stated above after 30 days from ship date.
Note: The color settings on your monitor may cause the colors displayed on this screen to vary slightly from the actual colors of our dash cover materials. If you’re uncertain about a product’s actual color, please feel free to contact us and we’ll be happy to assist you.
(Actual colors may vary slightly from the color you see on your screen)
Return Procedures
All returns must include a RGA code before it can be returned. Once you contact us via E-mail returns@coverking.com or phone 800 (COVERKING) and we have discussed with you the problem to be resolved, the RGA code will be given to you through E-mail. Once you have received a RGA code please be sure to write it across the box so it is legible and verifiable. The item must be repackaged in the original box with all parts, plastic bags, and instruction sheets. The item must be repackaged exactly as it was originally shipped. If anything is missing or is damaged other than what was originally claimed in previous E-mails, you, the customer, will be liable for those damages. The return will be voided and there will be no credit given.
If any return is made without an RGA code, no credit will be given. If any item is returned for any other reason than what was stated previously (above) then no credit will be given.
All returns are subject to a 15% restocking fee.
Your complete satisfaction is our top priority at Coverking. If for some reason you are not satisfied with your purchase, please call us, toll free, at 1(800) COVERKING or Email us at returns@coverking.com
We strive hard to serve our customers with premium quality custom car covers, seat covers, floor mats, dash covers etc. However, due to certain inevitable reasons, occasionally it’s necessary to return supplied products.
In any case, if you are not fully satisfied with the quality of shipped products and want to return or exchange the merchandise, for a hassle-free return; kindly follow the instructions given below:
- If you received damaged product(s), make sure you notify us within 48 hours. All the communications must accompany your Order ID number.
- All return product(s) must have allotted Returned Goods Authorization Number (RGA number). You must request for RGA number to initiate a return. Seat Cover Store will not be responsible for product(s) returned without RGA number.
- Return the product(s) as it was received. It must be in "As New" and "Ready-to-sell" condition. The accuracy and quality must be the same.
- A copy of your original invoice is required with the returned product.
- Though the method of shipping solely depends upon your choice, please make sure you return shipments properly packed.
- In case of legitimated claimsSeat Cover Store will Provide Free Replacement or 100% refund as the case may be.
- Once the returned merchandise is received and duly inspected, refunds will be processed within 3-5 business days and transferred in the same payment mode as the purchase was made.
- Once the refund is processed a confirmation mail from Seat Cover Store will be send to customer(s).
- Seat Cover Store will not be bound to entertain claims of any merchandise after 30 days.
- Returned merchandise is subject to a 15% restocking fee.
- No returns will be possible on used / installed / altered / modified product(s).
- No returns on Customized / Special Order product(s) are entertained.
- In case of international orders, only the defective products could be exchanged. No other returns and/or exchanges will be possible.
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USA & CANADA
